Web Hosting Peaks

JackRate:10view more

Well, I've been with host-ed.net for almost 6 months now, and first of I have to say how helpful the customer support is, you barely have to wait 5 seconds before you have someone who is ready to solve your problem. I have been helped soo much with them and they have been able to sort out all my problems within 10 minutes. Now to the actually hosting, I have to say that first, it is great, the speeds are great even on the cheapest package and the reliability is awesome. Back to the customer support :), just like to add that they were even happy to help me when I wasn't paying for anything, to be honest it's the best web hosting company I've ever seen!

(174.133.x.x, 2009-03-27) Site hosted: panamahills.com

AsenRate:10view more

I have been in need of another web hosting account and went back and forth between adding more resources at one host that I like and where I have 2 accounts already or to diversify and get an account at an additional host. The latter won and I finally settled for a new web host that is around for quite a while already: host-ed I signed up late in the evening and just missed the cutoff for new accounts to be activated by a few minutes. No problem. This morning things worked its way and my account was approved and setup very quickly. I also got a detailed welcome email with information about their environment and my new main account. At first I could not log into their helpdesk, but a quick ticket solved that issue in 15 minutes after submitting my ticket. My next ticket was about moving my accounts. I asked them if they would be able to assist by moving my account (which really makes a site move a breeze). This ticket, low in priority was answered within 45. The bad thing is they do not want to offer moving of all my emails, but at least they are willing move my site and database which puts a little more work and time usage onto me, but overall that is fine. So, so far I got very fast ticket response times combined with cheap pricing. I also browsed their knowledge base to read about problems and I get the feeling that host-ed web hosting is a great choice to host websites with.

(78.90.x.x, 2009-03-27) Site hosted: ohhair.com